NAFC Privacy Policy

This privacy policy sets out how the National Association for Fitness Certification, hereinafter known as NAFC, uses and protects any information that you provide the NAFC through use of this website.

The NAFC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

The NAFC may change this policy periodically by updating this page. You should check this page from time to time to ensure that you are happy with any changes. The current version of this policy became effective March 13th, 2011.


We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postal code, preferences and interests
  • Other information relevant to customer surveys and/or offers


We require this information to understand your needs and provide you with better service, in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the online information we collect.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites that are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website you visit.


You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to allow us to use your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us at

We will not sell or distribute your personal information to third parties without your permission except where we are required by law to do so. We may use your personal information to send you promotional information about third parties which are related to your interests.

You may request details of your personal information which we hold under the Data Protection Act of 1998. A fee will be assessed. If you would like a copy of the information we hold about you, please write to 226 S Bridge St., Sheridan, OR 97378.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Information Input and Record Maintenance

Information input is performed only by NAFC employees and contracted venders.  NAFC employees and subcontracted vendors are required to keep all learner information confidential.


Protection and Disclosure of Candidate Information

NAFC member information (phone number, address, email, application status and examination scores) is confidential and secured by NAFC encryption and not shared with other entities or organizations without written consent from the individual member. NAFC stores data which may include: name, address, phone number, company of ownership or employment, e-mail, certification information, educational background, and examination results. Only NAFC staff will have access to personal information in determining eligibility, certification and examination status, as well as compliance with NAFC standards of conduct and behavior. Information for NAFC members that is available to the public includes first name, last name and certification expiration date. Scores will not be disclosed to the public. Confidential information may be disclosed by court order or in circumstances involving misconduct or behavior violations as deemed by the NAFC code of ethics. Extenuating circumstances will be determined via the NAFC appeals process on an individual basis.


Release of Learner Information

You can find instructions for requesting the Release of Student Records at under Policies and Procedures at the bottom of the NAFC Home page.